Keep Resin is an Australian owned and operated business, so all of the prices listed here on Keep Resin are in Australian Dollars (AUD).
What payment methods do you accept?
For online transactions, we use PayPal, AfterPay and Direct Deposit.
When using this method, please clearly state your order number in the transaction reference. Your order will be sent once we have confirmed that the payment has been received. You can speed up dispatch by emailing your payment confirmation to email@example.com If we have not received payment within 3 working days and no further correspondence from you, your order will be cancelled.
Direct Deposit details:
Lumiere Art and Co Pty Ltd
BSB 063822 Account 1024 9062
What shipping options do you offer?
We use Sendle & Australia Post - depending on the size of your order.
All orders are sent with tracking.
How much does shipping cost?
We charge a flat rate of $9.90 for all online orders, wholesale orders are calculated on a case by case basis.
Do you ship internationally?
We sure do, this is a flat rate of $40 and includes tracking.
Processing and Delivery Times
Delivery times will vary depending on your location, please contact firstname.lastname@example.org if need more specific times.
Please allow extra time for deliver of your order at busy times like Christmas and Easter.
Can I add extra items to my order?
Yes! Please contact email@example.com to discuss.
What happens to ‘Return to Sender’ and ‘Carded’ parcels?
Please take care to enter the correct address details when you place your order and follow your tracking number when your product is sent. If a parcel returns to us marked ‘Return to Sender’ or is ‘Carded’ by our Courier company, there is a $25 processing and re-posting fee to send it to you again.
KEEPRESIN is stocked in beautiful boutiques all over Australia.
Can you recommend a local stockist?
If you would like to purchase a particular item made for our retailers.
Please contact us at firstname.lastname@example.org and we will give you the contact details of your nearest stockist.
For any further questions, please contact: email@example.com