What shipping options do you offer?
We use Sendle as our carrier.
How much does shipping cost?
Our shipping rates are the same regardless of order size.
Australian orders ship for the flat rate of $12.00, or Express for $16.00.
Do we ship internationally? We sure do, this is a flat rate of $40.00 and includes tracking.
Processing and Delivery Times
Delivery times will vary depending on your location, please contact email@example.com if need more specific times.
Please allow extra time for deliver of your order at busy times like Christmas and Easter.
Our courier service takes 1-5 days to deliver to most parts of Australia.
Can I add extra items to my order?
Yes! Please contact us at firstname.lastname@example.org to discuss changes to your order.
Failed Order Deliveries
What happens to ‘Return to Sender’ and ‘Carded’ parcels?
Please take care to enter the correct address details when you place your order and follow your tracking number when your product is sent. If a parcel returns to us marked ‘Return to Sender’ or is ‘Carded’ by our Courier company, there is a $25.00 processing and re-posting fee to send it to you again.
KEEPRESIN is an Australian owned and operated business, so all of the prices listed here on KEEPRESIN are in Australian Dollars (AUD).
What payment methods do we accept?
Through our website we accept the following payment methods at checkout.
- Credit card (Mastercard and Visa) through our own online facility
- PayPal (using the PayPal payment method of your choice)
When using this method, please clearly state your order number in the transaction reference. Your order will be sent once we have confirmed that the payment has been received. You can speed up dispatch by emailing your payment confirmation to email@example.com. If we have not received payment within 3 working days and no further correspondence from you, your order will be cancelled.
KEEPRESIN is stocked in beautiful boutiques all over Australia. Most of our stockists have specially designs items, to ensure exclusivity.
Can you recommend a local stockist?
If you would like to purchase a particular item made for our retailers, please contact us at firstname.lastname@example.org and we will give you the contact details of your nearest stockist with your desired product.
For any further questions, please contact: email@example.com