Payments
Currencies
KEEPRESIN is an Australian owned and operated business, so all of the prices listed here on KEEPRESIN are in Australian Dollars (AUD).
What payment methods do you accept?
For online transactions, we accept credit card (Mastercard and Visa) through our own online facility, PayPal (using the PayPal payment method of your choice) and direct deposit.
Direct Deposit
When using this method, please clearly state your order number in the transaction reference. Your order will be sent once we have confirmed that the payment has been received. You can speed up dispatch by emailing your payment confirmation to info@keepresin.com.au. If we have not received payment within 3 working days and no further correspondence from you, your order will be cancelled.
Shipping
What shipping options do you offer?
We use Sendle.
How much does shipping cost?
Free shipping for Australian orders over $150.
For Australia orders below $150, amount ship for the flat rate of $9.90.
Do you ship internationally?
We sure do, this is a flat rate of $40 and includes tracking.
Processing and Delivery Times
Delivery times will vary depending on your location, please contact info@keepresin.com.au if need more specific times.
Please allow extra time for deliver of your order at busy times like Christmas and Easter.
Our courier service takes 1-5 days to deliver to most parts of Australia.
Can I add extra items to my order?
Yes! Please contact info@keepresin.com.au to discuss.
What happens to ‘Return to Sender’ and ‘Carded’ parcels?
Please take care to enter the correct address details when you place your order and follow your tracking number when your product is sent. If a parcel returns to us marked ‘Return to Sender’ or is ‘Carded’ by our Courier company, there is a $25 processing and re-posting fee to send it to you again.
Stockists
KEEPRESIN is stocked in beautiful boutiques all over Australia. Most of our stockists have specially designs items, to ensure exclusivity.
Can you recommend a local stockist?
If you would like to purchase a particular item made for our retailers.
Please contact us at info@keepresin.com.au and we will give you the contact details of your nearest stockist with your desired product.
For any further questions, please contact: info@keepresin.com.au